Terms & Conditions
By accessing and using Packaging Peers (packagingpeers.com), you agree to comply with the following terms and conditions. We reserve the right to update these terms at any time without prior notice.
01. Intellectual Property
All materials, designs, and content utilized on this site are the property of Packaging Peers. Copying, altering, or distributing these materials without explicit legal authorization is strictly prohibited.
We reserve the right to display samples of your printed goods on our website or social media for promotional purposes unless a non-disclosure agreement (NDA) is specifically requested and signed.
02. User Conduct & Responsibility
Clients are responsible for ensuring that all submitted artwork and materials do not infringe upon third-party copyrights. You agree not to provide any material that is unlawful, offensive, or objectionable.
By placing an order, you confirm that you are of legal age and possess the rights to commission the production of the items requested.
03. Production & Quality Assurance
We strive for 100% accuracy in our printing processes. However, due to the nature of industrial printing, slight variations in color (CMYK/Pantone) and density may occur.
Final Proof Approval
Production begins only after your explicit approval of the digital or hard-copy proof. Once approved, no changes to artwork or specifications are permitted.
Artwork Requirements
Submitted files must be at least 300 DPI in CMYK format. Packaging Peers is not liable for issues arising from low-resolution or incorrectly formatted files.
04. Payments & Cancellations
All prices are in USD. Work on custom projects commences only after full payment is received.
Orders can be cancelled within 4 hours of proof approval with a $25 processing fee and 5% of the order total. Cancellations after 24 hours are subject to a 50% fee to cover prepress and material costs.
05. Shipping & Liability
We offer free ground shipping within the United States, Canada, and the UK. While we make every effort to meet delivery timelines, Packaging Peers is not liable for delays caused by weather, customs, or carrier issues.
Lost or damaged shipment claims must be filed within 20 days of the shipment date.
06. Production Standards & Limitations
Gang Printing: While we do not use gang printing for most items, we may occasionally select a printing method most suitable for a specific requirement to ensure optimal efficiency and quality.
Overruns & Underruns: We typically deliver the exact quantity ordered plus a small surplus at no extra charge. In accordance with standard trade practices, we follow a +/- 5% margin for the ordered quantity.
No Liability for Client Errors
Packaging Peers is not responsible for errors in the final printed product that fall under:
- Spelling, grammar, or punctuation mistakes
- Low-quality graphics or pixelation
- Design flaws such as incorrect die lines or fold placements
- Transparency or overprinting issues
07. Limitation of Liability
In no event shall Packaging Peers' total liability exceed the amount paid for the specific order in question. We are not liable for any indirect, incidental, or consequential damages resulting from the use of our services.
Questions?
If you have any questions or concerns regarding these terms, please contact us at [email protected].
Last Updated: May 2026. Continued use of this website signifies your acceptance of these Terms & Conditions.